Date Uploaded: 04/03/2016
PayPal has announced the creation of 100 new jobs at its global operations centre in Dublin. The company says the positions, which will be filled by mid-April, comprise customer service and team leader roles, including customer support and risk operations. The new positions will contribute to bringing the number employed by the payments company in Ireland to 3,000 by 2018 – with 1,600 staff in Ballycoolin, Dublin, and 1,400 in Dundalk, Co Louth.
PayPal says the 100 new roles are for English-speakers and, in addition to these, the company also has a number of foreign-language roles now open to interested applicants. PayPal’s vice-president of global operations (EMEA) Louise Phelan says the positions offer options to work day shifts, evening shifts or night shifts and are open to candidates with varied work experience and qualifications.
“Right now, we are looking for customer service professionals with fluency in English. The successful candidates will be responsible for assisting our customers and resolving their queries.”
Ms Phelan says the announcement is a strong endorsement of the quality of employees the company finds in Ireland. “Career opportunities at our diverse and multicultural offices in Ireland have never been better . . . many of the roles we create are suitable for unemployed people whom we recruit from the live register.”
PayPal’s European operations centre opened in Dublin in 2003. In 2009, the company invested €15 million in the establishment of a European centre of excellence in Dublin and, in 2012, it announced the first 1,000 jobs at its operations centre in Dundalk.
The payments platform currently employs more than 2,400 people in Ireland. Its global operations centres in Ballycoolin and Dundalk are at the forefront of the payments space in Europe, the Middle East and Africa.
Journalist: Pamela Newenham